Terms & Conditions

1. Introduction

Welcome to Zendo Media Ltd ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our services, including HubSpot CRM, CMS website design and development, and other marketing content services ("Services"). By engaging with our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Services.

2. Services Provided

Zendo Media Ltd offers a range of marketing services, including but not limited to:

  • HubSpot CRM setup, integration, and management

  • HubSpot CMS website design and development

  • Marketing content creation, including blogs, social media posts, email campaigns, and more

  • Digital marketing strategy and consulting

3. Client Responsibilities

As a client of Zendo Media Ltd, you agree to:

  • Provide accurate and up-to-date information required for the delivery of our Services.

  • Comply with all applicable laws, regulations, and industry standards, including data protection and privacy laws.

  • Ensure that any content you provide does not infringe on the rights of any third party.

4. Privacy and Data Protection

4.1 GDPR Compliance

Zendo Media Ltd is committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws. We will only process personal data in accordance with these regulations and our Privacy Policy.

4.2 Data Collection and Use

We may collect and use personal data necessary for the provision of our Services. This includes but is not limited to names, email addresses, phone numbers, and other relevant contact information. We will not collect sensitive personal data without explicit consent.

4.3 Data Processing and Storage

All personal data collected by Zendo Media Ltd will be processed fairly, lawfully, and transparently. We will ensure that data is kept secure and only for as long as necessary to fulfill the purposes for which it was collected. We use HubSpot as our CRM and CMS platform, and all data processed through these platforms is subject to HubSpot's privacy and security policies.

4.4 Data Sharing

We will not share personal data with third parties unless required by law or with your explicit consent. We may share data with trusted partners who assist us in delivering our Services, but only to the extent necessary to perform their functions.

4.5 Data Subject Rights

As a data subject under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us at [Your Contact Information].

5. Security

5.1 Data Security

Zendo Media Ltd takes data security seriously and implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and regular security audits.

5.2 HubSpot Security

As a HubSpot partner, we adhere to HubSpot's security standards. HubSpot is SOC 2 Type II certified, ensuring that they meet high standards for data security and privacy.

5.3 Incident Response

In the event of a data breach, Zendo Media Ltd will promptly notify affected parties and take all necessary steps to mitigate the impact. We will also report any breaches to the relevant supervisory authority as required by law.

6. Intellectual Property

All content created by Zendo Media Ltd, including designs, texts, graphics, and other materials, is the intellectual property of Zendo Media Ltd unless otherwise agreed upon. You are granted a non-exclusive, non-transferable license to use the content for your business purposes.

7. Payment Terms

7.1 Fees

The fees for our Services will be outlined in the proposal or contract provided to you. Payment is due within [Number] days of the invoice date unless otherwise agreed upon.

7.2 Late Payments

Late payments may incur interest charges as permitted by law. We reserve the right to suspend Services if payments are not made in a timely manner.

8. Limitation of Liability

Zendo Media Ltd will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our Services. Our total liability under these Terms shall not exceed the amount paid by you for the Services in question.

9. Termination

Either party may terminate the engagement for any reason with [Number] days' written notice. Upon termination, all outstanding payments for Services rendered up to the termination date will become immediately due.

10. Confidentiality

Zendo Media Ltd agrees to maintain the confidentiality of any proprietary or sensitive information you provide to us in connection with our Services. This obligation shall survive the termination of our engagement.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

12. Amendments

Zendo Media Ltd reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website or upon notice to you.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Zendo Media Ltd

hello@snipermarketing.xyz

3rd Floor, 86-90 Paul Street, London EC2A 4NE